Scottish Widows has partnered with Macmillan Cancer Support to help customers affected by cancer. We are here to help you get the specialist and specific help you need.
Our customers with cancer can be quickly referred to Macmillan’s Support Line which offers them a wide range of specialist help.
All life, pensions and investments policyholders will be able to access emotional and financial support as well as guidance. Find out how to contact us.
Scottish Widows’ internal data shows that working with Macmillan has helped speed up the claims process for customers with cancer who are claiming on their Protection or Critical Illness policy. In some cases the time it takes to process a claim was reduced from over 60 days to 17 days.
We encourage you to get in touch as soon as possible so that we can plan together, rather than leaving you to worry alone.
Ways in which Macmillan can help
Financial support
Macmillan is there for you if you're worried about how cancer will affect your finances. Their advisers can help you to find the right type of support for you, including welfare rights advice, energy advice and they can identify if you're entitled to any benefit support.
Emotional support
A cancer diagnosis can be a lot to handle, no matter what stage of the journey you are at, Macmillan is there to support you from diagnosis and beyond. Macmillan Cancer Support Line offers help to you and your loved ones. There are also 900 local groups across the UK, as well as online or telephone options.
Practical support
Living with cancer can change your day-to-day life. Sometimes the easiest of tasks can be harder to do. Macmillan is there to listen and support you wherever help is needed. As well as online communities and local support groups, Macmillan also has information and support centres across the UK for people affected by cancer.
Work support
The law protects you from being treated unfairly if you have or have had cancer. Macmillan has information on your rights that will help you talk to your employer. Macmillan also provides help to the self-employed, carers and employers as well, with training and resources offered to support staff affected by cancer.
Clincal support
Macmillan nurses can support you through your cancer journey. They are specialists at what they do, helping you understand your cancer diagnosis and treatment options. A clinical nurse specialist (CNS) can support you with gathering medical evidence required, such as letters from your GP or consultant, which may be needed by us to pay your protection policy.
Online community support
The Macmillan community is free to join. It’s place for people who are affected by cancer to talk about the problems they face, at any stage of their journey. You can connect with people going through similar experiences, who can give you practical tips and emotional support. You also have the option to speak anonymously.