• Find out how Macmillan can help you if you or someone you love is dealing with cancer
  • Know how various financial products and options can help you in your time of need

Read time

13 mins

Chapter 1


Read time

2 mins

As well as the physical challenge of cancer and cancer treatment, most people find that there’s also an unexpected impact on their finances.

You might have to stop working for a while, which affects your income. You may have additional travel costs for hospital visits. You may have to pay for extra childcare or for extra help around the house. You may need the heat turned up at home which is particularly acute in the winter months.

So, at a time when you should be focusing on your health, you may end up worrying more about your finances.

Scottish Widows is working with Macmillan Cancer Support to help you formulate the best plan for your life; financially, emotionally, and physically.

We encourage you to get in touch as soon as possible so that we can plan together, rather than leaving you to worry alone.

Together, we will do whatever it takes to ensure you get the support you need.

Chapter 2


Read time

3 mins

Read about Lloyd's experience of accessing benefits and financial support

Macmillan Cancer Support and Scottish Widows working together.

Scottish Widows has partnered with Macmillan Cancer Support to help customers affected by cancer. We are here to help you get the specialist and specific help you need.

Our customers with cancer can be quickly referred to Macmillan’s Support Line which offers them a wide range of specialist help.

All life, pensions and investments policyholders will be able to access emotional and financial support as well as guidance. Find out how to contact us.

Scottish Widows’ internal data shows that working with Macmillan has helped speed up the claims process for customers with cancer who are claiming on their Protection or Critical Illness policy. In some cases the time it takes to process a claim was reduced from over 60 days to 17 days.

We encourage you to get in touch as soon as possible so that we can plan together, rather than leaving you to worry alone.

Chapter 3


Read time

3 mins

Get help from Macmillan Cancer Support:


Macmillan is also here to support you. If you would like to talk, you can:


Macmillan’s specialist Financial Guidance service is available to anyone who calls the Macmillan Support Line. They are available Monday-Friday, 8am-6pm.

Chapter 4


Read time

1 min

Shorter days and cold, wet weather mean people don’t go out walking as much as they’d like, and the rise in fuel costs can be worrying. There are greater concerns about the effect of Coronavirus during the winter. Macmillan is here for a chat about your worries, and to help as much as possible.

Chapter 5


Read time

3 mins

Life assurance products

Terminal illness cover is often automatically included, though it is worth checking if this is true for your policy. This cover is payable if the life assured has a definite diagnosis by the attending consultant of an illness that confirms both:

  • The illness either has no known cure or has progressed to the point where it cannot be cured; and
  • In the opinion of the attending consultant, the illness is expected to lead to death within 12 months.

Once the sum assured has been paid Life Cover will end and no more premiums will be collected.



If you have a pension with Scottish Widows or other providers and are unable to work due to ill-health you may be able to access your pensions before age 55.

Those with a terminal illness may be able to take the value of their pension as a serious ill-health lump sum – which is tax-free if they’re under age 75, but taxable for the over 75s. Tax treatment will depend on your circumstances at the time of claiming. Get in touch to find out more.

Chapter 6


Read time

3 mins

Many banks have specialist services for people affected by cancer and long- term illness. If you have a mortgage, get in touch with your bank as soon as you can, so that they can help you with a plan for what you need going forward. In some cases, they might be able to arrange a mortgage-break, but in all cases, they should be there to help you have some clarity and control over your financial life.

Scottish Widows Be Money Well is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Scottish Widows does not endorse the services they provide. The information in this module was last updated on 27th June 2024.